The cloud with bespoke customer service for big and small businesses alike
At Netscan, we understand the needs of your business, and can work directly with you to give you detailed written agreements and promises for the service we provide to you.
We also understand that these requirements change from business to business. As such, we offer fully customised SLAs (Service Level Agreements), tailored to work for you.
Get in touch with our team for details.
Everybody likes clients with big budgets. But we treat small businesses exactly the same. Just like our competitors, we provide cloud infrastructure and services. But at Netscan, we give special treatment to all our clients, no matter their size. Consultancy-level customer service without consultancy-level fees.
It’s not just that we answer all queries within 60 minutes, 24/7. Remember the last time you asked for help and every single time you had to talk to a different person? Frustrating, right? That’s also something we don’t do. A small team of our highly-trained technical staff who understand your history will be assigned to you on a permanent basis to sort things out for you. You’ll never have to explain anything twice again. No matter your size, you get enterprise-grade service for no extra cost. We can’t help it, we’re perfectionists. We can only provide a level of service we’d want for ourselves.